Where do you ship to?
We ship to selected countries in North America: Canada, United States, APO/FPO addresses and United States Minor Outlying Islands. We don’t ship to Puerto Rico, Central or South America.
How much is shipping?
- Tracked courier (urban and rural): $5 USD
- Orders over $45 USD (excluding gift vouchers): free shipping!
Where do you ship from?
Orders placed on ethique.com are shipped from our Pennsauken NJ based warehouse.
How long does it take an order to be processed?
Our standard processing time is 2 business days, however during busy promotional periods this can take longer. Our warehouse team takes a break from picking & packing orders on the weekend, so orders placed after 9am Friday may not start processing until the following Monday.
Which carrier do you use?
USA: All orders will be shipped using USPS.
Canada: All orders will be shipped using USPS. A local carrier will be used to deliver the parcel, based on the final shipping destination.
How long will shipping take?
USA: Parcels should be delivered 3-6 working days after dispatch. Please note that we cannot guarantee ship time to Hawaii, Alaska or to APO, DPO, and FPO addresses located outside of mainland United States.
Canada: Parcels should be delivered 6-12 working days after dispatch.
How will my order be packaged?
Orders are shipped in home-compostable cardboard boxes with paper tape, and paper 'bubble wrap' which you can repurpose, recycle, or pop in your home compost or garden to break down.
The shipping labels are not home compostable. Please check with your local governing body for the appropriate way to dispose or recycle these items.
