CLARIFYING Shampoo and VOLUMISING Conditioner Bar Bundle

Thanks so much for your review — and for being with us since the St Clements days. 💚

You’re right that the shape is new, but aside from the addition of ginseng, the formulation itself hasn’t changed. This bar is still the softest in our shampoo range, which means it's more prone to wear — especially in high-humidity environments like we've seen recently across NZ.

Even with good storage, some bars may need a little extra help drying between uses. A dry bar stays harder and lasts longer, so we really appreciate you flagging this — and we’ve shared your feedback with our team.

Thanks again for your support and for taking the time to share your experience!

Thanks so much for your review — and we’re sorry to hear the Clarifying Shampoo Bar didn’t work out as you’d hoped.

This bar is designed to break down oil and product build-up, so it may lather less on the first wash if there’s a lot for the formula to work through. A second shampoo (with less product) usually produces more lather, since there’s less oil left to cling to — it’s a small trick that often helps deliver a better clean.

If your hair felt waxy or coated afterwards, that may be due to a bit too much product — our bars are super concentrated, so a little goes a long way. Using more than needed can make rinsing harder and leave behind residue, especially if the bar is rubbed along the full hair length rather than focused at the scalp.

We really appreciate your feedback, and if you’d ever like help finding a better match for your hair type or routine, we’d love to help 💚