Not good for crippled hands (but good for hair!)
I have some bad nerve damage that makes gripping difficult and the amount of times I kept dropping it with this new shape was just. Frustrating to say the least. It was hard to rub it in my hair (and I got long hair, rubbing things in has never been an issue) and as it shrunk it just became impossible for me to do alone.
I disliked the circle when they made the change but at least I could grip it. The best shape was the original square but that's just my personal opinion.
The tiny triangle shape just sucks for me personally. I'm going to switch to bottled conditioner and hope they change the shape to something more handicap friendly because this is just not it.
Ethique
Thanks so much for your review—we’re really sorry to hear the new shape hasn’t worked well for you. We appreciate you taking the time to share your experience, and completely understand how frustrating it can be when a product is physically difficult to use.
The updated shape was designed to be more ergonomic and user-friendly, and we tested it with a diverse trial group—including participants with conditions like arthritis and peripheral neuropathy—to help ensure better grip and comfort for a wide range of users. While this worked well for many, we know it’s not a perfect fit for everyone.
Your feedback is incredibly valuable, and we’ve shared it with our product team to consider in future iterations. Thanks again for taking the time to let us know 💚