Love the shampoo
Love the shampoo
I really loved the clarifying shampoo and wonderbar conditioner. Texture was great for both bars and they were easy to get enough product from (sometimes this is an issue for me with shampoo bars). My hair and scalp felt clean, conditioned, and had volume. Not very scented (which I like). Definitely will buy these products again.
I recently purchased this Discovery pack. This is my first time trying any type of shampoo and conditioner bars. I also purchased the trial size shampoo bar for my dog .
While the shampoo and conditioner bars worked well on my hair they smell terrible! They have no pleasing sent at all! The bars I received smell like they are really old product! Although I have not used the Dog shampoo bar yet, it has that old product smell also!
Not a good first time use!!
Hi Mary Beth,
Thanks so much for sharing with us! I'd love to grab some more information from you so we can look into this further - can you please email us at email@example.com, letting us know where you purchased this one from? If you purchased directly from our site, can you please let us know your order number?
Thanks so much in advance! ~Maisie
I have been using these shampoo bars for a year now and my hair is very happy with the product, with conditioner it keeps my hair very soft.
Love the shampoo but can’t/won’t pay the exorbitant prices.
Thank you so much for taking the time to leave your feedback on our Sweet & Spicy Bar and sharing your concern with us in regards to cost - we hear you!
For a little bit of context, the main point of difference (when comparing to other shampoo bars) that creates the price difference is the way the product is made. At Ethique, we use the melt cast method, which gives us way more control over the ingredients we use. That means we can include lots of lovely high-performance ingredients that wouldn't survive the extrusion process (which is the alternative method), like coconut oil, cocoa butter and shea butter. The extrusion method, which is a more cost efficient way of making shampoo bars, severely limits your ingredients to those which are stable at very high temperatures and high pressure, ruling out a lot of the most effective ingredients for nourished and healthy-looking hair. We have actually made an Instagram post on this (including a video showing how our products are poured) - you can view this here.
When comparing the price of our products to liquid shampoos on the other hand, the main point of difference that creates the price difference is the longevity - for example, our conditioners last 6 months on average, with some customers saying theirs last a year! Our values come into play as well - with ingredients, we use only biodegradable, palm oil free, naturally derived, and responsibly sourced ingredients which can be up to 15x more expensive than it’s counterparts. We are certified living wage (higher than minimum) employers and ensure that our suppliers are fairly paid for their goods (ie, ingredients).
We hope that with the demand for planet-friendly products - regenerative business costs (ie, home-compostable packaging, which is HUGELY more expensive than plastic bottles) can decrease and of course, that is a saving we would pass onto our customers!
I hope this helps explain why we are priced the way that we are, but if you do have any further questions or concerns, feel free to reaach out to us at firstname.lastname@example.org as we're always here to provide more info. 😊 ~ Georgia